



I have decided to go forward with In-Expat after meeting with more than 10 other ID firms as they really impressed me with their design ideas and presentation, which really stood out from the rest of the other ID companies I have spoken to. The IDs that were assigned to me is Joey and Danielle (though she left the company halfway through the planning stage).
Our first meeting was via zoom, where they tried to understand my design requirements. During the 2nd meeting, I met them face to face at their office and they impressed me by having prepared a presentation slide on the mood board and rough design plan that they are planning to incorporate. This really stood out as no other companies had such an impressive show of effort to capture our interest.
Once the first payment has been placed, they provided the 3D rendering and were very patient in all the multiple changes that I requested. Once the design is settled, they accompanied me for the tile selection, lighting selection, etc. Once I have collected my keys, Joey provided a detailed Gantt chart on the expected timeline for the renovation. There were some hiccups here and there, as expected for any renovations, however, I was pleasantly surprised that we were able to keep to schedule and even managed to complete the renovations 1 week ahead of schedule.
The workmanship is great and they are very open to rectify any of the defects I have raised to them. I love the end product of the renovation and will definitely engage them again in the future if I decide to move in the future.